Tuesday 3rd of November 2009
I think this summarises the over complication upselling in e-commerce systems can can add to a users experience, exasperated by making assumptions.
I think the key points from this are:
- Search is important
- Don't make assumptions about your customers
- Clarify to the customer the specification of your products
I am sure there are more...
Tags: e-commerce(1) tips(2) conversions(1)